At Hooker Fishing Tackle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information when you:
- Make a purchase or place an order on our website.
- Sign up for our newsletter or marketing communications.
- Contact us via email, phone, or through our website.
The information we collect may include:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Credit card details or other payment information (though payment details are processed by a third-party payment processor, not stored on our servers).
- Website Usage Data: Information about how you use our website, including your IP address, browser type, and device information.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Communicate with you about your orders, including order confirmations, shipping updates, and customer service inquiries.
- Provide you with marketing materials, such as special offers, promotions, and product updates, if you’ve opted in to receive them.
- Improve and personalise your shopping experience on our website.
- Comply with legal obligations and resolve any disputes.
3. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist with our operations, such as:
- Payment processors to handle transactions.
- Delivery companies for order fulfilment and shipping.
- Marketing and analytics providers to improve our website and customer experience.
These third parties are required to keep your information confidential and only use it for the purposes we specify.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons) to enhance your experience on our website. Cookies help us remember your preferences, analyse traffic, and improve website functionality. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We implement a range of security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee complete security.
6. Accessing and Updating Your Information
You have the right to access and update the personal information we hold about you. If you would like to update your information or request a copy of the data we have collected, please contact us at info@hookerfishingtackle.com.
7. Your Privacy Choices
- Marketing Communications: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
- Do Not Track: Some web browsers may offer a “Do Not Track” feature. We do not currently respond to these signals.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date at the top will reflect the most recent update.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Hooker Fishing Tackle
Email: info@hookerfishingtackle.com
Phone: 021821612
Thank you for trusting Hooker Fishing Tackle with your personal information.